Our Services
Watershed Care Services embodies compassion, dignity, and excellence. These are the principles that guide our every action.
Embracing Home Care with Confidence and Comfort
Deciding to welcome home care into your life is a significant step, but with our expertly trained, private carers and nurses, it doesn’t have to be an overwhelming one.
We understand the importance of your comfort and independence in your own home. That’s why our friendly and professional carers and nurses are here to offer support that’s tailored to your needs, whether it’s occasional assistance or more frequent help.
Our commitment is to deliver personalised care with dignity and compassion, ensuring you feel supported while maintaining your independence.
At Watershed Care Services, our comprehensive range of services caters to teenagers, seniors and adults with physical and mild learning disabilities, ensuring a life of comfort and independence. Our support encompasses:
Personalised and Grooming Care: Tailored personal care plans that respect the individuality and preferences of our service users.
Comprehensive In-Home Care: From everyday living support to long-term complex care, we’re here to assist.
Critical and Complex Care: Our team of professionals is equipped to provide specialised care for those requiring extra attention.
Palliative Care: Supportive care for advanced illnesses, focusing on improving life quality for both service users and their families.
Disability Care: Specialist care aimed at enhancing mobility, safety, and the overall quality of life.
Respite and Postnatal Care: Providing families with the break they need, knowing their loved ones are in competent hands.
Home from Hospital Care: Easing the transition back home with support for daily living activities during recuperation.
Dementia Care: As a leading dementia home care provider, we offer specialised support tailored not just for our clients but also for their families. Our comprehensive dementia care services are designed to ensure comfort, continuity, and compassionate assistance every step of the way.
Hourly Visiting Care: Flexible and Responsive Support Tailored to Your Needs. Whether it's a brief call, respite call or multiple visits spread throughout the day, our visiting care services offer the precise support you require, exactly when you need it most.
Live-In Care: Your Home, Your Care, Around the Clock. Offering a compassionate alternative to residential facilities, our live-in care ensures you receive continuous, personalised support right in the comfort of your own home.
Dedication and Passion at the Heart of Our Care
Choosing a CareGiver for yourself or a loved one is a decision that demands certainty in the highest standard of care. We meticulously select only the finest CareGivers, individuals who demonstrate a profound commitment to delivering exceptional care and support. This commitment mirrors the level of care we would wish for our own family members.
Our selection process is rooted in identifying those with a genuine, heartfelt dedication to enhancing the lives of others. This encompasses a relentless pursuit of improving the quality of life for not just those under our care but extending this compassionate support to their families as well. Our CareGivers are not just staff; they are devoted companions, motivated by a deep seated passion to make a meaningful difference every day.
Building Trust, Making a Difference
Our dedication to quality care is the cornerstone of Watershed Care Services. Our aspiration to be the UK’s most trusted homecare provider is realised through the deep, trusting relationships our CareGivers forge with their Clients.
We stand by our visit policy of no 15 minutes call for all home care sessions, providing our staff with ample opportunity to develop meaningful connections with their Clients. This time is invaluable, allowing us to understand our Clients’ hobbies, preferences, and unique personalities. With this insight, we match Clients with CareGivers who share similar interests, fostering genuine friendships.
Further solidifying this bond, we introduce Clients to at least two CareGivers before commencing their care package. This approach guarantees continuity of care by a familiar, friendly face, ensuring comfort and trust even in times of unexpected absence.
Empowering Excellence in Care
From the moment a CareGiver joins Watershed Care Services, they embark on a journey of professional growth and excellence. We provide them with high-quality initial training and continuously encourage their pursuit of further education, additional training, and external qualifications. This commitment to their ongoing personal and professional development ensures they are not just supported to be good at what they do, they are empowered to be the very best.
Beyond Caregiving: A Calling to Make a Difference
The path of caring for others is one paved with rewards and challenges alike. It's a journey that demands not just physical strength but profound emotional and mental resilience. This dedication transcends the notion of a mere job; it's a vocation rooted in a deep-seated commitment to enhance lives.
At Watershed Care Services, our staff embody this ethos, delivering far more than premium care services. For them, it’s about enriching the quality of life for each Client, making impactful differences daily. From fostering independence through outings in the community to offering the invaluable gift of companionship, our Carers consistently go above and beyond. They don’t just perform tasks; they provide reliable, trustworthy care that embodies our commitment to excellence and compassion.
